Terms and Conditions

Please note, that because of the natural nature of our Virgin Indian Remy hair, there will be variations of texture and color between bundles. Each bundle of hair comes from an individual person and is completely natural from end to end, therefore we can make no guarantees on color and texture. We will, however, make every effort to match your order to meet your desired requirements. The color of our natural Virgin Indian Remy Hair will range from #1b (natural off-black / dark brown) to a #2 (Dark Brown). If you have a specific request for virgin hair in a lighter color, please note this in the comments box on the order page and we will do our best to accommodate your request, specific color selection requests are not guaranteed.

Our products are 100% guaranteed. Due to the pure nature of our natural human hair products, most product concerns can be resolved with a simple care and maintenance routine. Even a simple wash and condition can often remedy tangling problems that may occur from general use. All of our products are human hair and must be properly cared for. Please remember, our hair is very different from beauty supply store hair... Keeping the hair healthy and moisturized is of key importance.