Terms of payment

Our terms of payment require complete payment in advance, before your order is shipped out. There are no exceptions. We accept all major credit cards and Paypal payments. Your credit card is charged as soon as you place an order online. If you made a Paypal payment, then your funds will be debited immediately. For international customers, only bank wire transfers and Western Union Payments are accepted. Please contact us for more information. Any type of credit card fraud will be prosecuted to the fullest extent of the law. If you have a request to ship to any address other than your billing address, supporting documentation is required. Please contact us at customercareebanksbesthair@gmail.com for more information. Your billing address must be entered correctly for your order to go through. Do not put your shipping address as the billing address, doing so will only decline the charge, hold your funds, and delay your order. No sale is final unless approved by Ebanks Best Hair Collection. We reserve the right to withhold approval on any sale.

Order Processing

 All orders placed before 3PM PDT are shipped out the same day if orders are clear. Orders placed after 3:00PM on Friday will ship on Monday, with the exception of holidays.